Privacy Policy

Created by James Fenwick-Smith, Modified on Tue, 7 May at 10:17 AM by James Fenwick-Smith

Cartwright Vehicle Conversions is part of the Trek Group of companies. Our company registration number is 12898420 and our address is:

The Old Brickworks
Epworth Road
Belton
NE Lincs
DN9 1NY

Your privacy is important to us and we are committed to ensuring your data is processed lawfully and fairly. This privacy notice sets out what personal information we collect about you and how we use it. If you have any questions you can contact us directly at sales@cartwrightvc.com or by writing to the address above.

What information do we collect?

Information you give us

Making an enquiry

When you make an enquiry about our products by phone, in-person or via email we may ask you for your name and contact details, including your address, telephone numbers and email. We will keep your data for as long as necessary to fulfil your request and thereafter for legitimate business interests up to one year after our last correspondence with you.

Placing an order

When you place an order for a converted vehicle, we will ask for the details of your company in addition to your name, email address and telephone numbers. This information is required to fulfil your order and will be kept by Cartwright Vehicle Conversions for as long as is necessary to provide you with comprehensive aftersales care.

We like to keep in touch with our customers to keep them updated on product updates and news. We will always ask your permission first and you have the right to opt-out of receiving marketing communications at any time (see more under Your Rights below).

Applying for a job

When you apply for a job, we will ask you for your name, contact details and address. We will also ask you to disclose any criminal convictions and for your record of employment. If your application is unsuccessful, we will destroy your personal details.

Cookies on our website

We use cookies on our website to understand more about how visitors are using our site so we can make improvements to it. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. We use the following cookies:

Cookie	Name	Purpose	More information
_ga	Google Analytics	Google Analytics software is used to monitor the number of people visiting the website and uses a cookie to collect this information. Google Analytics only collects anonymous aggregate data, i.e. we cannot tell who you are or link data back to a specific name, and everyone’s data is shown as a whole, not individually. We use this only for statistical purposes to tell us information like how many people are new to the site or have visited before and which pages are the most popular. Expiry: 2 years.	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gid	Google Analytics	As above - used to distinguish users. Expiry: 24 hours.	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
_gat_UA- 71255483-1	Google Analytics	As above - used to throttle request rate. Expiry: 1 minute.	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

How we use your personal data

Contractual obligations
Most of the personal data that we collect is used to fulfil our contractual obligation to supply you with goods or services that you have requested. When you begin negotiations with us or enter into a contract to buy something from us then we will use your personal data to fulfil your request.

Legitimate business interest

If we have a relationship with you then we may contact you where we think that it is appropriate and relevant for legitimate business interests. For example, if you have asked us for information or visited our website, then there is a reasonable expectation that we will process your data. We may use your data to:

Track and record your visits to the website;
Analyse the performance of our website and make improvements; and
For internal analysis and research.

Consent-based permission

If we are unable to rely on legitimate interests or any other grounds set out in the GDPR to process your personal data, we will obtain consent from you to the processing. We may use data you have provided:

To contact you with news and updates on Cartwright Mobility; and
For internal analysis and research.

Who we share your data with

We will not routinely share your data with anyone else. In the process of fulfilling your contract we may pass your details to another intermediary in the supply chain such as a dealer or manufacturer.

How we store and protect your data

We take the security of your data very seriously and regularly review our data protection policies.

Your data is stored securely with access limited to only those people in the organisation who have a business need to know.

What rights do I have?

Where you provided your consent for us to process your data you have a right to withdraw your consent at any time. You can do so by emailing us at sales@cartwrightconversions.co.uk or phoning the main line on 01302 279265. As soon as we receive notification that you wish to withdraw consent, we will no longer process your data. You also have the right to:

Ask to see what data we hold about you
Ask us to update or put right anything that is incorrect
Ask us to delete your data completely
Ask us to stop or restrict processing your data
Ask us to move your data to another provider

If you do not wish to give us your data then we may not be able to enter into a contract with you to provide our products or services.

How do I complain?

If you are unhappy with the way your data is being used please contact us on our main line on 01302 279265. The supervisory body for data protection in the UK is the Information Commissioners Office (ICO). You have the right to complain to them at any time by contacting them on 0303 123 1113 or visit https://ico.org.uk/ . This privacy notice is regularly updated and you will be informed of any changes where relevant to you.

17-12-2020 Version 3